Average Score (212 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

212 Ratings

4.8 Average

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  • Clark R.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    What needed to happen was explained well up front. The appointment time was respected. The work was done quickly.

  • Harvey S.01-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Infotainment center works correctly now

  • Kimberlee H.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Julie M.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Orin was very polite and sincere. The service seemed great, with the car wash, too, and the free battery replacement. I wouldn’t have known it was still under warranty.

  • Donald U.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Toni J.01-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Bill White service dept has always been easy to work with and very professional. Orin was kind and so helpful.

  • Marilyn R.01-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Kim G.01-20-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Dealership was wonderful to work with. Shawn has been so very helpful even after the sale. Highly recommend him as a sales person.

  • Joe C.01-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Every one was very friendly and helpful.

  • Ranotta S.01-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024