Average Score (212 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

212 Ratings

4.8 Average

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  • Renee R.07-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Nathan H.07-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2025

  • Randy A.07-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Ronnie J.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Efficient service and friendly staff. Never had an issue with service.

  • Quang V.06-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Few days after taking my car back from repairing, it fails again with same problem.

    06-30-2025

    You're vehicle had a misfire issue on cylinder number 2 due to a bad ignition coil, you have a service contract/extended warranty and they only wanted to pay for the one bad coil, we advised you to replace all coils but you declined, so this is probably a different issue and quite possibly the other ignition coils which we already advised to replace, but once again you declined any repair except for the one covered under warranty.

  • Terry B.06-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Very nice gentlemen in the service department.

  • Vincent B.06-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Charles H.06-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    All went smooth.

  • Maria G.06-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    My car was serviced in a timely manner. Great customer service and fair prices.

  • Christophr H.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    They fixed my issue on the first try.