Average Score (212 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

212 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Joyce P.05-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Absolutely no problems.

  • Aquitta W.05-22-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Roberta S.05-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ryan B.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My hour appointment lasted half the day. The problems persist and now they want to keep it for at least 24 hours without offering a replacement while they try to fix it again.

    05-21-2025

    I apologize for any inconvenience but noises are sometimes very difficult to find and repair.

  • Alicia C.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    timely service

  • Derik G.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    As a return customer of many years and vehicles, I am always highly satisfied with my service and experience at BWVW. They always go above and beyond to make sure their customers are well taken care of!

  • Elizabeth B.05-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I love the text to know the progress of my car and when it's ready!

  • Gerald B.05-16-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2025

  • Angela E.05-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Joni L.05-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024