Average Score (206 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

206 Ratings

4.9 Average

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  • Stephanie T.07-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Orin is always helpful, listens, offers any advise, and is always personable.

  • Vincent M.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I don't put very many miles on my Tiguan annually... So it took quite a while before I was ready for my first oil change. That being said, I was curious how the experience would compare to the previous dealership/brand that I had been loyal to since 2003. Long story short. It was great. Friendly staff. Fast service. I was in and out. That's really all I want when it comes to servicing my vehicle.

  • Cassandra W.07-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Chris was amazing from start to finish! I really loved that everyone made us feel welcome and the process was really quick!

  • Jud M.07-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    5 stars Fast great service and help from my salesman.

  • Janice D.07-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Molly S.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Kind, Helpful ,friendly,

  • Brian S.07-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I got there an hour early due to being in town because I live a little ways away. They got me in 30 minutes early. Everything went smooth fast efficient and quality job. Thank you.

  • Sarah M.07-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Ease making appointment, prompt service.

  • Craig Y.07-20-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Communication and attention to me as a customer were excellent. The purchase process was swift.

  • Kyrk P.07-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I was quoted $1,906.35 to fix my vehicle and I called another VW dealer and for the same exact repair was $1,495. The previous maintenance I had done at Bill White I was told I needed a new battery and I declined to replace. When I picked my vehicle up this week I read over the report and said my battery tested good and it’s the same battery. They have tried to screw me over 2 times now and there will never be a second time.